PRODUCT SUPPORT
SERVICES
Remax ensures efficiency in the delivery of post-sales and maintenance services. The department handles all post-sales, support and maintenance issues in coordination with our reliable partners, to closely adhere to Remax’s 24/7 response capability policy, guaranteeing prompt problem resolution and reducing downtime.
Maintenance Services
In its commitment to fostering a partnership that truly empowers, Remax International recognizes the need to provide cost-effective solutions for our clients. We guarantee that mission-critical requirements will be addressed and attended to by our competent and highly efficient engineers and staff.
Remax ensures that clients will only experience the best after-sales service and maintenance programs, aside from our offered products and services, making their satisfaction the highest priority.
Consumable
The Customer Services Group understands the needs of our clients – from services to technical support. With over two decades of business data and learning, along with mastery of the demands of the industry, Remax International’s inventory management assures sufficient replenishment of consumables and spare part requirements for its equipment and products.
The commitment is to guarantee a continuous supply of all batteries, cards, ribbons, spare parts and other consumable necessities, ensuring a smooth business for all our clients.
Managed Services
In this fast-paced world, being smart and resourceful is much valued. This ensures your business is efficiently well-equipped to match the dynamic needs and trends of the industry and can find that competitive edge to secure the path to success.
As we believe in building partnerships that truly empower, Remax International understands the needs of its clients for cost-effective solutions that will push business improvements and amplify the returns on technology investment. We have established a reliable team for facility and non-facility Managed Services, ensuring that customers will be provided that much-needed support.
The Managed Services offer various solutions such as, but not limited to, servers and PC maintenance, data storage and workflow management, UPS and power protection.